Privacy Policy

1. Introduction

Centryn Academy is a trading division of Centryn Holding Limited, a company registered in England and Wales. Our registered address is 61 Worcester Street, Wolverhampton, West Midlands, England, WV2 4LQ.

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect information about you when you visit our website, register for courses, or interact with us in any way.

If you have any questions about this policy, please contact us at: [email protected]

2. Who We Are

For the purposes of UK data protection law, the data controller is Centryn Holding Limited. We are responsible for ensuring that your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We recommend registering with the Information Commissioner’s Office (ICO). If you are unsure whether the company is currently registered, please contact us directly.

3. What Data We Collect

We may collect and process the following personal data about you:

3.1 Data You Provide Directly

• Full name and email address when registering an account or enquiring via a contact form
• Login credentials when creating a user account on our platform
• Payment details when purchasing a course (processed securely via our payment provider — we do not store card details)
• Any information you share with us via email, contact forms, or during coaching and mentoring sessions

3.2 Data Collected Automatically

• Technical data such as your IP address, browser type, and device information
• Usage data such as pages visited and time spent on our website
• Cookie data — please see our Cookie Policy for full details

4. How We Use Your Data

We use your personal data for the following purposes:

• To create and manage your user account
• To process course enrolments and payments
• To deliver online courses, webinars, and coaching sessions
• To respond to your enquiries submitted via our contact form
• To send you important service updates and communications
• To improve our website, courses, and services
• To comply with our legal and regulatory obligations

5. Legal Basis for Processing

We process your personal data on the following legal grounds under UK GDPR:

• Contract: To fulfil our obligations when you purchase or enrol in a course
• Legitimate interests: To improve our services and communicate with you
• Legal obligation: To comply with applicable laws and regulations
• Consent: Where you have explicitly agreed to receive marketing communications

6. Third-Party Tools & Data Sharing

We use certain trusted third-party tools to deliver our services, including email marketing platforms such as Mailchimp and video conferencing tools such as Zoom. These providers may process your data on our behalf. We ensure all third-party providers are GDPR-compliant and have appropriate data processing agreements in place.

We do not sell, rent or trade your personal data to any third party for marketing purposes.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Account data is retained for the duration of your relationship with us and for a reasonable period thereafter.

8. Your Rights

Under UK GDPR, you have the following rights:

• Right to access: Request a copy of the personal data we hold about you
• Right to rectification: Ask us to correct inaccurate or incomplete data
• Right to erasure: Ask us to delete your personal data in certain circumstances
• Right to restrict processing: Ask us to limit how we use your data
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to our processing of your data where we rely on legitimate interests

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All payment transactions are processed securely through our payment provider.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. This policy was last updated on 20 March 2026.

11. Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Centryn Academy | Centryn Holding Limited | 61 Worcester Street, Wolverhampton, West Midlands, England, WV2 4LQ | [email protected]